Pre-sales service
1. After thorough communication, be sure of the requirement;
2. Providing the needed samples and technical documents;
3. Guide our customers to use and explain.
4. Providing other services, such as packing & designing,
4 commission of testing, and battery knowledge training, etc.

After-sales service
1.Knowing the usage of our battery, settle problem in time;
2.Estimating and be sure of customers' further requirements;
3.Doing quarterly satisfaction investigation;
4.Whenever receiving complaint, we will response the
4.customer within 24 hours and hand in relevant report
4.dealing with the complaint within a week.