Pre-sale service
1. After thorough communication, be sure of the requirement;
2. Providing the needed samples and technical documents;
3. Guide our customers to use;
4. Providing other services, such as packing & designing,
commission of testing, and battery knowledge training, etc.

After-sale service
1.Knowing the usage of our battery, settle problem in time;
2.Estimating and be sure of customers' further requirements;
3.Doing quarterly satisfaction investigation;
4.Whenever receiving complain, we will response the customer
within 24 hours and hand in relevant report dealing with the complain
within a week.